### Refund Policy for Game Builder AI

Thank you for choosing Game Builder AI, the most complete Done-For-You (DFY) game builder system designed to help you create highly popular mystery style game kits with ease. We strive to provide a high-quality, user-friendly product that meets your needs and expectations. However, we understand that sometimes a product may not be a perfect fit. Please review our refund policy below:

#### 1. **Eligibility for Refund**
– **30-Day Satisfaction Guarantee**: If you are not completely satisfied with Game Builder AI within 30 days of your purchase, you may be eligible for a full refund. This guarantee applies only to the initial purchase and does not extend to subsequent purchases or renewals.
– **Refund Request**: To request a refund, please contact our support team at [support@example.com](mailto:support@example.com) with your purchase details and a brief explanation of why you are requesting a refund. We may ask for additional information to process your request.

#### 2. **Conditions for Refund**
– **Usage of Product**: To be eligible for a refund, the product should not be extensively used or modified. If you have accessed or used significant portions of the software or materials, we may not be able to process your refund request.
– **Technical Issues**: Refunds will not be granted for technical issues related to compatibility or installation, provided that the software meets the system requirements as outlined on our website.

#### 3. **Non-Refundable Items**
– **Free Bonus Items**: Any free bonus items, templates, or additional materials provided with the purchase of Game Builder AI are non-refundable.
– **Customized Services**: Any additional services or customizations requested beyond the standard package are non-refundable.

#### 4. **Processing Your Refund**
– **Refund Processing Time**: Once your refund request is approved, please allow up to 7-10 business days for the refund to be processed and reflected in your account.
– **Refund Method**: Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer available, alternative arrangements will be discussed.

#### 5. **Contact Information**
– **Support Team**: For any questions or concerns regarding our refund policy, please reach out to our support team at [support@example.com](mailto:support@example.com). We are here to assist you and ensure that your experience with Game Builder AI is satisfactory.

#### 6. **Changes to Policy**
– **Policy Updates**: We reserve the right to update or modify our refund policy at any time. Any changes will be posted on our website, and the updated policy will apply to all purchases made after the date of the modification.

We appreciate your understanding and cooperation. Our goal is to ensure that you are completely satisfied with Game Builder AI and that it helps you create the most engaging and successful mystery games possible.

Thank you for choosing Game Builder AI!

Best regards,
The Game Builder AI Team